Returns & support

Terms of sale

Appliances are sold on behalf of Soloco Limited, on Soloco’s terms and conditions of sale. We’ll send you the terms that apply to your order before you pay.

Changing your mind

If you buy from us without visiting a shop, you can usually cancel within 14 days of receiving your appliance. We’ll explain how a return works, including any collection charge, before you pay.

Faulty or damaged

Please check your appliance on delivery and tell us about any damage straight away. If a fault appears later, contact us and we’ll help you through the manufacturer’s warranty.

Warranty

Each product page shows its manufacturer warranty. For LG models with a 5-year warranty, register your appliance on the LG website to activate it.

Get in touch

Call 0345 163 2182 or email info@shopappliances.co.uk.