Privacy notice
How we use the details you give us.
Last updated 5 November 2026.
Who we are
Shop Appliances is a trading name of Maple Kitchens and Bathrooms Limited, registered in England and Wales (company number 08158821), registered office 28–30 Wilbraham Road, Fallowfield, Manchester M14 7DW. We are responsible for the personal information you give us on this website. Contact us at info@shopappliances.co.uk or 0345 163 2182.
What we collect
When you send an order request or a message, we collect your name, email address, phone number, delivery address and the details of your order or question.
How we use it
- To reply to you, confirm your order, arrange payment and delivery, and handle returns or warranty questions. We rely on taking steps to enter into, and perform, a contract with you.
- To keep records we are required to keep by law, such as sales and tax records.
We don’t use your details for marketing unless you ask us to.
Who we share it with
- Soloco Limited, the supplier on whose behalf we sell, to fulfil your order.
- Our delivery partner, so they can deliver your appliance.
- The service we use to send emails from this website.
How long we keep it
We keep order records for 6 years after the end of the financial year they relate to, for tax purposes. We keep messages that don’t lead to an order for up to 2 years.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. Contact us using the details above. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.