Delivery
How we get your appliance to you.
Delivery cost
| Most appliances | £39 |
|---|---|
| American-style fridge freezers and range cookers | £69 |
| Each extra appliance in the same order | £25 |
Prices include VAT. Every delivery is made by a two-person team, to your door.
Where we deliver
We deliver to most of mainland England, Wales and Scotland. We don’t currently deliver to Northern Ireland, the Scottish Highlands and islands, the Isle of Wight, the Isles of Scilly, the Channel Islands and the Isle of Man. If you’re not sure about your postcode, call us.
How it works
When you send an order request, we contact you to confirm stock and agree a delivery date. Once you’ve paid, we place your order with Soloco Limited, who supply your appliance from the manufacturer. Most appliances are ready around 5 working days later, and our delivery partner then brings it to you on the agreed day. Some models take longer, and we’ll tell you if yours does.
If you need to change the date
Let us know as soon as you can. If we need to hold your appliance for more than a few days because the date has moved, there may be a storage charge, and we’ll tell you before it applies.
Before your delivery
- Measure the space and the route through your home, including doors and stairs.
- Clear a path and make sure there is parking nearby.
- For American-style fridge freezers, check the doorway width before ordering.
Installation
We deliver appliances but don’t install them. Gas cookers must be connected by a Gas Safe registered engineer, and electric cookers need a suitable cooker circuit.
Questions? Call 0345 163 2182.