Questions answered
How do I order?
Add appliances to your order and send an order request. We contact you to confirm stock and agree a delivery date, and you pay once everything is agreed. No payment is taken online.
How much is delivery?
Two-person delivery is £39 for the first appliance, or £69 for American-style fridge freezers and range cookers, plus £25 for each extra appliance in the same order.
Where do you deliver?
Most of mainland England, Wales and Scotland. We don’t currently deliver to Northern Ireland, the Scottish Highlands and islands, the Isle of Wight, the Isles of Scilly, the Channel Islands and the Isle of Man.
How long will my appliance take?
We place your order with Soloco Limited, who supply it from the manufacturer. Most appliances are ready around 5 working days later, and we then agree a delivery date with you.
Are your prices fixed?
Our prices include VAT and are set by Soloco Limited, on whose behalf we sell.
Who is the seller?
Maple Kitchens and Bathrooms Limited sells as an agent of Soloco Limited, on Soloco’s terms and conditions of sale.
Do you install appliances?
No. We deliver your appliance, and you arrange installation. Gas appliances must be fitted by a Gas Safe registered engineer.
How do I activate a 5-year LG warranty?
Register your appliance on the LG website after delivery. Each product page shows the warranty that applies.